TERMS AND CONDITIONS
The website www.dietaflex.ro hereinafter referred to as DIETAFLEX is owned and operated by:
Company name: S.C. DIETAFLEX COACHING S.R.L.
Company address: Blvd Pandurilor nr. 1, sc. B, ap.10, Târgu Mureș, jud. Mures, Romania 540506
Commercial Register Number: J26/958/15.06.2018
1. DEFINITIONS AND TERMS
Seller – S.C. DIETAFLEX COACHING S.R.L
Buyer – an individual over 18 years of age or a legal entity or any legal entity using the Site and placing an Order.
Customer – natural person over 18 years of age or legal entity who has or obtains access to the CONTENT, by any means of communication made available by DIETAFLEX (electronic, telephone, etc.) or on the basis of a user agreement existing between DIETAFLEX and it and requiring the creation and use of an ACCOUNT.
User – any natural/legal person registered on the Site, who, by completing the Account creation process, has agreed to the site-specific clauses in the Terms and Conditions section.
Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to submit Orders, access Goods and Services and contains information about the Customer/Buyer and the Buyer’s history on the Site (Orders, tax invoices, Goods warranties, etc.).
Site – the domain www.dietaflex.ro and its subdomains.
Order – an electronic document which is a form of communication between the Seller and the Buyer whereby the Buyer conveys to the Seller, via the Site, his intention to purchase Goods and Services from the Site.
Goods and Services – any product or service, including subscriptions, documents and services mentioned in the Order, to be supplied by the Seller to the Buyer as a result of the Contract.
Campaign – the act of displaying for commercial purposes, a finite number of Goods and/or Services having a limited and predefined stock, for a limited period of time set by the Seller.
Contract – means the distance contract concluded between the Seller and the Buyer without the simultaneous physical presence of the Seller and the Buyer.
-allinformation on the Site that can be visited, viewed or otherwise accessed using electronic equipment;
-the content of any e-mail sent to Buyers by Seller by electronic means and/or any other available means of communication;
-any information communicated by any means whatsoever by an employee/collaborator of the Seller to the Buyer in accordance with contact information, whether or not specified by the Buyer;
-information related to the Goods and/or Services and/or the rates charged by the Seller in a given period;
-information relating to the Goods and/or Services and/or the rates charged by a third party with which the Seller has concluded partnership agreements, in a given period;
-data relating to the Seller, or other privileged data of the Seller
Inquiry – form of addressing DIETAFLEX representatives with the purpose of obtaining information about the site’s products or services, coming in written form on the DIETAFLEX website, via email or social media and/or verbally by phone.
Answer – written information that is sent to the User / Customer / Buyer who has asked a Question on the Site. The answer is an explanation offered by DIETAFLEX representatives
Document – these Terms and Conditions.
Newsletter – means of regular information, exclusively electronic, i.e. electronic mail (e-mail or SMS) on the Goods and Services and/or promotions carried out by the Seller in a given period, without any commitment on the part of the Seller with reference to the information contained therein.
Transaction – the collection or reimbursement of an amount resulting from the sale of a Good and/or Service by DIETAFLEX, to the Buyer, using the services of the card processor agreed by the Seller, regardless of the method of delivery.
Coupon – represents a discount code that is applied to the final price
2.1. By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) by which the Seller conducts its business operations.
2.2. The notification received by the Buyer after the Order has been placed is for information purposes only and does not constitute acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to change the quantity of Goods and/or Services in the Order. If it changes the quantity of Goods and/or Services in the Order, it will notify the Buyer at the e-mail address or telephone number provided to the Seller at the time of placing the Order and refund the amount paid.
2.4. The contract shall be deemed to be concluded between the Seller and the Buyer upon receipt by the Buyer from the Seller of the notification of confirmation of payment by e-mail and/or SMS.
2.5. The document and the information provided by the Seller on the Site shall form the basis of the Contract.
3.ONLINE SALES POLICY
3.1. Access to place an Order is granted to any User/Customer/Buyer. For justified reasons DIETAFLEX reserves the right to restrict the access of the Client/Buyer to place an Order and/or to some of the accepted payment methods, if DIETAFLEX considers that based on the conduct or activity of the Client/Buyer on the Site, his/her actions could in any way prejudice DIETAFLEX. In any of these cases, the Customer/Buyer may contact DIETAFLEX, at email@example.com, to be informed of the reasons that led to the application of the aforementioned measures.
3.2. Communication with the Seller can be done through direct interaction with the Seller or through the addresses mentioned in the “CONTACT” section of the Site. The seller is free to handle the information received without having to justify it.
3.3. DIETAFLEX may publish on the Site information about Goods and/or Services and/or promotions offered by DIETAFLEX or by any other third party with which DIETAFLEX has concluded partnership agreements, in a certain period of time and within the limit of available stock.
3.4. All prices for Goods and/or Services presented on the Site are expressed in lei (RON) and include VAT.
3.5. In the case of online payments the Seller is/cannot be held responsible for any other additional costs incurred by the Buyer, including but not limited to currency conversion fees applied by the bank issuing the Buyer’s card, if the currency of issue differs from RON. Responsibility for this action rests solely with the Buyer.
3.6. All information used to describe the Goods and/or Services available on the Site (static / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller and is used for presentation purposes only.
3.7. The services provided by DIETAFLEX in exchange for subscriptions are not services on physical media (CD/DVD or other). These are digital services.
3.8. Online Coaching Service: the purchase of an Online Coaching subscription gives the Client/Buyer access to the materials published on the DIETAFLEX platform within a maximum of 14 days, this is due to the fact that this service is personalized and takes time to create. Access is limited in time depending on the duration of the subscription. Access to the purchased Services will be effective after confirmation of payment and preparation/customization according to the Buyer. The Buyer is required to provide the necessary information to the Seller in order for the Seller to begin the customization process, this information is represented by the correct completion of the initial analysis questionnaire received by email and the anonymous submission of the required body composition photos. The seller is obliged to provide access to the digital product within 14 days of receipt of the correct payment, initial analysis questionnaire and anonymised photos.
3.9 Digital product type Eating plan: The purchase of a digital product such as a Meal Plan gives the Customer/Buyer access within 7 days to the digital product sent via the email address specified by the Customer/Buyer in the Order, this is due to the fact that this service is personalized and takes time to create. Access to the purchased Product will be effective after confirmation of payment and preparation/customization according to the Buyer. The Buyer is required to provide the necessary information to the Seller in order for the Seller to begin the customization process, this information is represented by the correct completion of the initial analysis questionnaire received by email and the anonymous submission of the required body composition photos. The seller is obliged to email the digital product within 7 days of receiving the correct payment, initial analysis questionnaire and anonymised photos.
By digital products we mean:
a) Online Coaching Service. Access is restricted to 1 user per subscription period. The program cannot be used by more than one person at the same time, it is intended only for the Customer/Buyer for the email address specified at the time of purchase.
Access for these is restricted to one (1) session at a time. Programs cannot be used simultaneously on multiple devices or users. Access to DIETAFLEX app is designed for android/IOS platform so DIETAFLEX cannot guarantee that programs can be viewed online on all devices (mobile, tablet, desktop, laptop, SMART TV). Programs can be viewed online on most android/IOS devices (mobile, tablet, desktop, laptop) but cannot guarantee that they will work at optimal parameters on every software version (Android, IOS ).
b)The digital product Meal Plan is sent to the Customer/Buyer using the email specified in the Order form. The product is intended and designed only for the Client/Buyer and is not intended for use by anyone other than the Client/Buyer.
5.DELIVERY OF DIGITAL SERVICES/PRODUCTS
a. Online Coaching Service: The purchase of an Online Coaching subscription gives the Client/Buyer access to the materials published on the DIETAFLEX platform within a maximum of 14 days, this is due to the fact that this service is personalized and takes time to create. The Buyer is required to provide the necessary information to the Seller in order for the Seller to begin the customization process, this information is represented by the correct completion of the initial analysis questionnaire received by email and the anonymous submission of the required body composition photos.
b.Digital product of type Eating plan: The purchase of a digital product such as a Meal Plan gives the Customer/Buyer access within 7 days to the digital product sent via the email address specified by the Customer/Buyer in the Order, this is due to the fact that this service is personalized and takes time to create. The Buyer is required to provide the necessary information to the Seller in order for the Seller to begin the customization process, this information is represented by the correct completion of the initial analysis questionnaire received by email and the anonymous submission of the required body composition photos.
6.1. The law in force gives any citizen the right to withdraw from a distance contract within 14 days of its conclusion, without giving reasons and without any costs other than those provided for by law. DIETAFLEX offers the Customer the possibility to ask for and receive his money back if within 14 days after his first purchase he is not satisfied with his purchase and does not want any further modification.
6.1.1. If the customer wishes to get his money back, he has 14 days after receiving the product/access to the service to send a written request to firstname.lastname@example.org.
6.1.2. The request must meet the following conditions to validate the return of money:
-to be sent no later than 1 day after the expiry of the 14 days referred to in Article 6.1 above.
-to include the name, surname, email address associated with his account on www.dietaflex.ro, the invoice number and serial number received from S.C. DIETAFLEX COACHING S.R.L.
-an account statement, containing confirmation of its IBAN code (without any other information related to bank balances and transactions) and thus validating that it is the rightful holder of that bank account.
6.1.3. After sending this request, DIETAFLEX team is obliged to return to the Client the countervalue of the service/product purchased within 15 working days from the moment of the request received from the Client. Otherwise, it will not refund the Customer the value of the service/product purchased.
6.1.4. The method of refund will be ONLY by bank transfer, from the account of S.C. DIETAFLEX COACHING S.R.L. to the account provided by the Client in his request.
6.2. The provisions of Article 6.1 are valid ONLY for the first purchase on www.dietaflex.ro, not for the renewal of services/products.
6.3. Pursuant to what is described in Art. 6.1, 6.2 the Customer will not have the right of withdrawal after the expiry of 15 days from the time of the first purchase. Thus, if the Customer wants to cancel a subscription after the expiry of the 15 days mentioned above, the Seller will not refund the amount paid by the Customer.
6.4. By accepting this Document by the Client, the Client expressly agrees to benefit from the DIETAFLEX Services immediately after they have been designed and submitted and after the payment has been confirmed, and also that he expressly waives the right to withdraw from the Service purchased after the expiry of 15 days from the time of the first purchase.
7.INTELLECTUAL AND INDUSTRIAL PROPERTY LAW
7.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of DIETAFLEX, to which DIETAFLEX reserves all rights obtained in this regard directly or indirectly (through licenses of use and/or publication).
7.2. The Customer/Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than as originally intended by DIETAFLEX, include any Content outside of the Site, remove any markings that indicate DIETAFLEX’s copyright in the Content, or participate in the transfer, sale, distribution of any material made by reproducing, modifying or displaying the Content, except with the express written consent of DIETAFLEX.
7.3. Any Content to which the Customer/Buyer has and/or obtains access by any means whatsoever is subject to the Document, unless the Content is accompanied by a specific and valid use agreement entered into between DIETAFLEX and the Customer/Buyer, and without any express or implied warranty made by DIETAFLEX with respect to that Content.
7.4. If DIETAFLEX grants the Customer/Buyer the right to use, in the form described in a separate user agreement, specific content to which the Customer/Buyer has or obtains access pursuant to this agreement, this right extends only to that or those content(s) defined in the agreement, only for the duration of the existence of that or those content(s) on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of DIETAFLEX for the respective Client/Buyer or any other third party who has/gets access to this content transferred, by any means and who could be or is prejudiced in any way from this content, during or after the expiry of the use agreement.
7.5. Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying User Agreement, if any, is prohibited.
681. The Customer/Buyer may place Orders on the Site, by adding the desired Goods and/or Services to the shopping cart and completing the Order by making payment by one of the methods expressly indicated. Once added to your shopping cart, a Good and/or Service is available for purchase to the extent that there is stock available for it. The addition of a Good/Service to the shopping cart, in the absence of the completion of the Order, does not entail the registration of an order, nor the automatic reservation of the Good/Service.
8.2. By completing the Order the Buyer agrees that all data provided by the Buyer necessary for the purchase process is correct, complete and true at the time of placing the Order. DIETAFLEX reserves the right not to be responsible for information provided incorrectly.
8.3. By completing the Order, the Buyer consents that the Seller may contact the Buyer, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.
8.4. The Seller may cancel the Order placed by the Buyer, upon prior notice to the Buyer, without any further obligation of either party to the other or without either party being entitled to claim damages against the other in the following cases:
8.4.1. Non-acceptance by the Buyer’s card-issuing bank of the transaction in the case of online payment;
8.4.2. invalidation of the transaction by the card processor approved by DIETAFLEX in case of online payment;
8.4.3. The data provided by the Client/Buyer on the Site are incomplete and/or incorrect;
8.5. If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the Seller shall inform the Customer/Buyer of this fact and shall return to the Buyer’s account the consideration for the Good and/or Service within a maximum of 15 (fifteen) working days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed its intention to terminate the Contract.
9.COUPONS AND PRICE
9.1 The price for digital products is displayed on the website www.dietaflex.ro for each individual product. The price of the products can be reduced, if you hold and apply on the “CheckOut” page a discount code in the form of a Discount Coupon, consisting of letters and numbers, and which can be obtained by using a coupon through social media and other communication channels.
9.2 Each voucher can only be used once by a customer/person. A coupon or several coupons cannot be used more than once by the same person or within the same order. If one or more coupons are entered, the discount is applied only once even if the price displayed on the order page shows a higher discount.
10.INVOICING AND PAYMENT
10.1 The prices of Goods and Services displayed on the www.dietaflex.ro website include VAT according to the legislation in force.
10.2. The price, payment method and payment term are specified in each Order. The Seller shall issue an invoice to the Buyer for the Goods and Services delivered, the Buyer being obliged to provide all the information required to issue the invoice in accordance with applicable law.
10.3. The Seller shall send to the Buyer the invoice for the Order containing Goods and/or Services sold by DIETAFLEX, as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Buyer’s Account or by electronic mail, to the e-mail address mentioned by the Buyer in his Account.
10.4. By submitting the Order, the Buyer agrees to receive invoices in electronic format via electronic mail to the e-mail address specified in the Order.
10.5. The payment card data of the Client/ User/ Buyer will not be accessible to the Seller and will not be stored by DIETAFLEX or by the payment processor integrated in the Site, but only by the institution authorizing the Transaction or another entity authorized to provide card identification data storage services, of whose identity the Client/ User/ Buyer will be informed, prior to data entry.
10.6. In some cases, in order to maintain the security of Transactions, the Buyer will be required to authorise payment by re-entering the password for the Account or by using the fingerprint in the case of mobile terminals that have this facility when registering the Order.
10.7. For reasons of security of Transactions the Customer/User/Buyer is advised not to remain logged in to the Site and not to set the automatic login option on mobile devices. Disclosure of account passwords is not permitted and it is recommended to use a strong security password (e.g. at least eight characters, including uppercase letters, lowercase letters, digits and characters).
10.8The accepted method of payment is: Payment by card as it is the easiest and fastest way:
-We accept Mastercard or Visa;
-You can pay with your card in just seconds;
-STRIPE ensures the security and safety of your transaction.
11.1. The seller assumes no responsibility and cannot be held liable for any damage or loss arising from the use of products and services purchased through this website in ways other than those recommended. The www.dietaflex.ro website and related materials are used “as is” and “as available” without warranty of any kind. Users/Customers/Buyers expressly agree that use of this site and purchase of products is at their own risk.
11.2. The Seller does not warrant that the use of the Services will be uninterrupted, permanently available, error-free or at all times responsive to the individual requirements or demands of Users/Customers/Buyers or any other defects in the Services offered. The Seller also makes no warranty and assumes no responsibility for the connectivity and availability of the Services.
11.3. The Seller does not guarantee or warrant the accuracy, truthfulness, completeness or incompleteness of the information presented on the Site. The Seller’s involvement or non-involvement with respect to any information contained on the Site shall not be construed as an acceptance or endorsement of such information. The Seller shall not be responsible or liable for any loss or damage caused as a result of reliance on or lack of reliance on information disseminated on the Site or transmitted by any other means.
11.4. Seller shall not be liable or responsible for any incidental, special, consequential or indirect damages of any kind arising out of or in connection with the use of or inability to use DIETAFLEX, including without limitation damage, loss, injury, corruption of data or programs, service interruptions, and procurement of substitute services even if Seller knows or has been advised of the possibility of such damages, unless caused by Seller’s intent or gross negligence. To the maximum extent permitted by law, in no event shall Seller’s TOTAL liability (in any form whatsoever in connection with this Document or the use of DIETAFLEX) exceed the amount Customer/Buyer has paid to Seller.
11.5. The Seller shall not be liable and shall not be held liable for any damages of any kind, whether direct, indirect, special, general, compensatory, consequential and/or incidental, arising out of the User/Customer/Buyer’s or anyone else’s activity in connection with the use of DIETAFLEX, including without limitation personal injury, emotional distress and/or any other damages caused by communicating with or meeting other Users/Customers/Buyers of DIETAFLEX off or through the Site. The Seller shall have no liability for any promises or commitments made by any User/Customer/Buyer, and any actions or inactions resulting therefrom.
11.6. The Seller grants the User/Customer/Buyer limited access to this site for personal use and does not grant the User/Customer/Buyer the right to download or modify part or all of the site, reproduce part or all of the site, copy, sell/resell or exploit the site in any other way for commercial purposes or contrary to the interests of DIETAFLEX without its written consent.
11.7. Users/Customers/Buyers of the Site may make comments and any other communications; submit suggestions, ideas, questions or other information, as long as their content is not illegal, obscene, threatening, defamatory, does not in any way disturb the privacy of others, does not infringe intellectual property rights, does not contain viruses, texts targeting various promotional campaigns, chain letters, mass mailings or any other form of spam. Users/Customers/Buyers who use a false e-mail address or send electronic messages or any other communication on behalf of another natural or legal person or on behalf of any other entity will be sanctioned in accordance with the laws in force. The seller has the right to remove any such content identified on the site.
11.8. The seller shall not be liable or liable to pay any compensation for any damage caused by such communications. In case of submission or display of materials/documents, the user is deemed to grant the Seller and its affiliates/associates the non-exclusive, unlimited, royalty-free, irrevocable and transferable right to use, reproduce, modify, adapt, publish, translate, create derivative works, as well as the right to distribute, present such content anywhere in the world by any means. The Seller and its affiliates/associates or those to whom it relicenses the right to use the name you associate with such content is also granted the right to do so. The User/Customer/Buyer warrants that he/she has all rights to the content that he/she displays or transmits on the site, by whatever means, so that, by using this content, he/she does not cause harm to any person.
11.9. By creating and using the Account, the Customer/User/Buyer assumes responsibility for maintaining the confidentiality of the Account data (user and password) and for managing access to the Account, and, to the extent permitted by applicable law, is responsible for the activity carried out through his/her Account.
11.10. By creating the Account and/or using the Content and/or placing Orders, the Customer / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated on the Site, existing at the date of creation of the Account and/or use of the Content and/or at the date of placing the Order.
11.11. Subsequent to the creation of the Account, use of the Content constitutes acceptance of changes to the Site Terms and Conditions and/or updated versions of the Site Terms and Conditions.
11.12. The Terms and Conditions of the Site may be modified at any time by the Seller, and are binding on Customers / Users / Buyers from the date of posting on the Site. Acceptance of the Terms and Conditions of the Site is confirmed by checking the appropriate checkbox on the Site and/or by submitting the Order and/or making an online payment.
11.13 Any Product/Good/Service/Order, as well as the Content of this website, information, Online Coaching services, Meal Plans, are not a substitute for professional medical care or a medical diagnosis. None of the services offered by DIETAFLEX should be performed or otherwise used without prior approval from a physician or medical professional. DIETAFLEX has no medical role, the advice presented, whether it is presented on the website, in diet/nutrition plans, or through coaching services, is not a substitute for professional medical advice. As with any exercise/physical activity program, you assume certain risks to your health and safety. It is possible to have injuries/personal injury after following the physical exercises in the personal program, especially if they are performed with improper form of execution. If you choose to participate in these risks, you do so voluntarily and in agreement, knowingly and voluntarily assuming all risks associated with such activities and exercise. These risks may also exist for those who are currently in good health and have some degree of experience. You should consult your doctor before starting any exercise program or eating plan, no exceptions. Currently, use these diet plans, workout programs and consulting services offered at your own risk, DIETAFLEX is not responsible for any injuries or health problems that may occur or even death as a result of using these coaching services and/or diet/workout plans on dietaflex.ro. Use the programs, Content, information presented on your own responsibility!
12.PROCESSING OF PERSONAL DATA
12.1. In accordance with the requirements of Law No. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, DIETAFLEX is obliged to manage safely and only for the specified purposes, the personal data you provide us.
12.2. The purpose of data collection is:
– informing Customers/Buyers of the status of their Account including validating, dispatching and invoicing Orders, resolving cancellations or problems of any nature relating to an Order, the Goods and or services purchased;
– sending regular newsletters and/or alerts, using electronic mail (e-mail, SMS);
– market research, tracking and monitoring of sales and Customer/Buyer behaviour.
12.3. By filling in the data in the Profile Creation and/or Order Completion form, the Buyer declares and unconditionally accepts that his/her personal data will be included in the DIETAFLEX database and expressly and unequivocally agrees that all such personal data will be stored, used and processed for the purposes set out in paragraph 12.2 above.
12.4. By reading the Document, you are aware that you are guaranteed the rights provided by law, namely the right to information, the right of access to data, the right of intervention, the right to object, the right not to be subject to an individual decision, the right to apply to the courts in case of violation of the rights guaranteed by Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data.
12.5. On the basis of a written request, dated, signed and sent to Blvd. Pandurilor nr. 1,sc.B ap. 10, Târgu Mureș, jud. Mures, Romania, you can exercise, free of charge, for one request per year, to confirm whether or not personal data are processed.
12.6. By written request, dated, signed and sent to Blvd. Pandurilor nr. 1,sc.B ap. 10, Târgu Mureș, jud. Mures, Romania, you can exercise your right to intervene on the data, if necessary:
12.6.1. rectification, updating, blocking or deletion of data whose processing does not comply with Law 677/2001 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, in particular incomplete or inaccurate data;
12.6.2. anonymisation of data whose processing does not comply with Law 677/2001 on the protection of individuals with regard to the processing of personal data and on the free movement of such data;
12.6.3. notification to third parties to whom the data have been disclosed, unless such notification proves impossible or involves a disproportionate effort compared to the legitimate interest that might be harmed.
12.7. DIETAFLEX may also provide the Buyer’s personal data to other companies with which it has a partnership relationship, but only pursuant to a confidentiality undertaking from them and only for the purposes mentioned in paragraph 12.3., whereby it guarantees that these data are kept secure and that the provision of this personal information is done in accordance with the legislation in force, as follows: courier service providers, marketing service providers, payment/banking, telemarketing or other service providers, provided by companies with which DIETAFLEX may develop joint programs to market the Goods and Services.
12.8. The Buyer’s personal information may also be provided to the Public Prosecutor’s Office, the Police, the courts and other authorized state bodies, based on and within the limits of the legal provisions and following express requests.
13.1. Information of any nature provided by the Buyer/Customer to the Seller shall remain the property of the Seller.
13.2. By registering in the database of www.dietaflex.ro , the Customer/Buyer gives his/her express consent, within the limits of applicable law, to be contacted by employees of www.dietaflex.ro.
13.3. DIETAFLEX has implemented all the necessary legal requirements at European level so that our users’ data is protected. You will find legal information posted about how we collect and use personal data in each place where it is collected, as well as information about cookies on our website and how they can be managed.
13.4. We will never collect personal data of the Client/Buyer before we have his/her consent.
13.5. As a User/Customer/Customer of our website you have the right to request deletion of all information related to your account (your account, newsletter subscription, etc.).
13.6. By submitting information or materials through this site, you grant Seller unrestricted and irrevocable access to, and the right to use, reproduce, display, modify, transmit and distribute such materials or information. You also agree that the Seller may freely use, for its own purposes, such information, ideas, concepts, know-how or techniques that you have submitted to us through the Site. DIETAFLEX will not be subject to any obligations regarding the confidentiality of the information submitted, unless otherwise specified by the applicable legislation.
13.7. By registering in DIETAFLEX’s database, the Customer/Buyer expressly consents, within the limits of the legislation in force, to be contacted by third parties, partners of DIETAFLEX: marketing service providers, other service providers in order to fulfil the object of the Contract concluded between the Buyer and the Seller, as well as by state, governmental agencies, when specific legislation so provides; as well as by other companies with which DIETAFLEX may develop joint programmes for offering Goods and/or Services on the market, etc.
13.8. If the Customer/Buyer authorizes the collection of his/her personal data, the Seller undertakes to always use it for the benefit of the Customer/Buyer. When we know more about the Client/Buyer and their preferences, we can make recommendations that are relevant and useful to the Client/Buyer and will save them time.
14.1. Neither party shall be liable for non-performance of its contractual obligations if such non-performance in due time and/or properly, in whole or in part, is due to an event of force majeure. Force majeure is an unforeseeable event beyond the control of the parties and which cannot be avoided.
14.2. If within 15 (fifteen) days from the date of the occurrence of the event, each party shall have the right to notify the other party of the termination of the Contract without either party being entitled to claim any further damages.
This Contract is subject to Romanian law. Any disputes arising between DIETAFLEX and Customers / Buyers will be settled amicably or, if this is not possible, the disputes will be settled by the Romanian courts with jurisdiction in the Municipality of Târgu Mureș.
16.1. DIETAFLEX newsletters are sent via specialised partners approved by the Seller. This ensures confidentiality and security of information.
16.2. When the Customer creates an Account on the Site, he/she has the possibility to express his/her consent to receive Newsletters.
The Customer may change his option on the agreement issued by the Seller at any time:
16.2.1. by contacting the Seller to this effect.
16.2.2. by changing the settings in your Customer Account under “MY ACCOUNT”.
16.2.3. by accessing the unsubscribe link displayed in the commercial messages received from the Seller.
16.3. Opting out of receiving the Newsletter does not imply opting out of this Document.
16.4. The promotions carried out by DIETAFLEX fall under the law OG. No 99/2000 and these may change depending on the marketing campaigns implemented.